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So far CRM Mitchell1 has created 196 blog entries.

2016 Dodge Grand Caravan

2023-03-08T22:59:27+00:00

Dodge Grand Caravan

Mileage
103,662
Service Date
2/27/2023
Services Performed
  • Verified customers concern. Scanned modules for codes – received P0304 (misfire cylinder 4). Tested the ignition coil for cylinder 4 – is bad. Knowing that worn spark plugs are the number one cause of coil failure we removed the spark plug and found it has a gap of 0.55", maximum spec is .043". Recommend replacing the spark plugs and ignition coil before diagnosis continues. Ok'd to proceed. After repairs we cleared the code and test drove without incident – vehicle ran properly and no codes set. .
  • Installed new spark plugs and 1 ignition coil. Reassembled with a new plenum gasket. .
 
CLARISSA R. gave our service a 5 star review on 3/2/2023
2016 Dodge Grand Caravan 2023-03-08T22:59:27+00:00

2015 Mazda 5

2023-02-22T23:00:47+00:00

Mazda 5

Mileage
86,434
Service Date
2/21/2023
Services Performed
  • Lights operating properly. Battery tests good with 514 cold cranking amps, is rated at 640. Air filter, belt, and hoses look good. Fluid levels full. Tires have 9&10/32 tread remaining, 34psi. Steering, suspension, CV axles, and exhaust are intact. .
  • Rotated tires. While they were removed from the vehicle we inspected the brakes. Front brake pads have 6mm remaining and rears 5mm, are wearing properly. .
 
Minnie G. gave our service a 5 star review on 2/22/2023
2015 Mazda 5 2023-02-22T23:00:47+00:00

2015 Subaru XV Crosstrek

2023-02-11T23:03:31+00:00

Subaru XV Crosstrek

Mileage
216,392
Service Date
2/10/2023
Services Performed
  • Inspected the exhaust – no leaks found. Spoke with the owner who states the vehicle seems "loud" when driving. Test drove and verified owners concern. Hoisted for inspection. Both rear wheel bearings are worn out. Left front wheel bearing is starting to make noise but is tight. .
  • Drained and refilled transmission. Ran to operating temperature to ensure proper fill level. Test drove without incident. .
 
Jason S. gave our service a 5 star review on 2/10/2023
2015 Subaru XV Crosstrek 2023-02-11T23:03:31+00:00

2014 Subaru Outback

2023-01-31T23:00:28+00:00

Subaru Outback

Mileage
126,201
Service Date
1/30/2023
Services Performed
  • Entering the vehicle no warning lights were displayed. Hoisted the vehicle and checked the transmission fluid – is full and clean. Test drove and monitored transmission data – no issues noted with the transmission but did feel the vehicle "buck" several times. Test drove again while monitoring engine data – have a misfire on cylinder 1. Removed the spark plug for cylinder 1 – is in excellent condition and shows no sign of contamination. We reinstalled the spark plug and swapped the ignition coils between cylinders 1 and 2. Test drove again while monitoring engine data – no misfires detected. Unknown why the vehicle is no longer misfiring, if it resumes in the future we know it's ignition related. The original coil we marked with white paint. .
 
Joel S. gave our service a 5 star review on 1/31/2023
2014 Subaru Outback 2023-01-31T23:00:28+00:00

2007 Subaru Forester

2023-01-29T22:59:09+00:00

Subaru Forester

Mileage
232,756
Service Date
1/27/2023
Services Performed
  • Entering the vehicle we noted no warning lights but the windshield has some chips. Lights are operating properly. Battery tests good with 707 cold cranking amps, is rated at 685. Air filter, belts, and hoses look good. Fluid levels full. Front tires have 7/32 tread remaining and rears 8/32, 35psi. No leaks noted. Front brakes appear to have 8mm remaining. Steering, suspension, and CV axles appear intact. .
  • Bent and installed new pipe. Welded seams and installed new hanger. .
 
Paul C. gave our service a 5 star review on 1/28/2023
2007 Subaru Forester 2023-01-29T22:59:09+00:00

2004 Jaguar XJR

2023-01-28T23:01:16+00:00

Jaguar XJR

Mileage
112,490
Service Date
1/27/2023
Services Performed
  • Installed new right catalytic converter. .
  • Installed new left catalytic converter. .
 
Sam C. gave our service a 5 star review on 1/27/2023
2004 Jaguar XJR 2023-01-28T23:01:16+00:00

2015 Ford Focus

2023-01-26T23:13:41+00:00

Ford Focus

Mileage
133,744
Service Date
1/25/2023
Services Performed
  • When we entered the vehicle it started and ran, noted the Check Engine Light was on. Scanned for codes and received P00C6 (fuel rail pressure), P025A (fuel pump module A circuit), P06E9 (engine starter performance), U0109 (communication with fuel pump control module), P0702 (transmission control system), U3003 (battery voltage), U0952 (invalid data), U0151 (communication restraint control module), B110A (rear door locking motor), B1C37 (master lock switch circuit shorted to ground), B10C0 (fuel pump power supply shorted to ground), B10E7-12 (injection relay shorted to ground). Vehicle ran properly in the shop for about 15 minutes then died. When tested we had a loss of continuity thru the main wiring harness. We disassembled the passenger side of the vehicle to access the wiring harness and found where there had been water intrusion and damage to the harness with exposed wiring (picture provided to customer). We repaired the individual wires in the harness using heat shrink to seal. Added protection the harness and reassembled. Cleared codes and ran the vehicle – ran in the shop for an hour. Test drove without incident – vehicle ran properly and no codes reset. .
 
Rebecca M. gave our service a 5 star review on 1/25/2023
2015 Ford Focus 2023-01-26T23:13:41+00:00

2016 Ford F-150

2023-01-16T22:58:10+00:00

Ford F-150

Mileage
135,733
Service Date
1/13/2023
Services Performed
  • Lights operating properly Battery tests good with 681 cold cranking amps, is rated at 760. Air filter, belt, and hoses look good. Fluid levels full. Front tires have 8/32 tread remaining and rears 7/32. Front brakes appear to be down to 3mm, rears 5mm. Steering and suspension appear intact. .
 
RALPH J. gave our service a 5 star review on 1/15/2023
2016 Ford F-150 2023-01-16T22:58:10+00:00

2017 Hyundai Santa Fe

2023-01-08T22:58:16+00:00

Hyundai Santa Fe

Mileage
68,803
Service Date
1/4/2023
Services Performed
  • MILEAGE – NORMAL MAINTENANCE @60,000 MILES – AWD .
  • Lights operating properly. Battery tests good with 657 cold cranking amps, is rated at 700. Fluid levels full. Air filter was dirty – we replaced it. Belts and hoses look good. Fuel and brake lines are intact. CV axles are in good condition. Steering and suspension is tight. No signs of exhaust leaks noted. Reset service reminder. .
  • Flushed the cooling system and installed new antifreeze. Bled the cooling system and test drove. .
  • Removed wheels and inspected brakes – are in good condition with 9mm remaining in front and 8mm rear. Tires all have 7/32 tread remaining, 35psi. Rotated tires and torqued to factory specification. .
 
HOWARD-MIKE M. gave our service a 5 star review on 1/7/2023
2017 Hyundai Santa Fe 2023-01-08T22:58:16+00:00

2014 Ford F-150

2023-01-05T22:59:04+00:00

Ford F-150

Mileage
129,480
Service Date
1/2/2023
Services Performed
  • Initial inspection showed one belt off and antifreeze covering the engine bay. Inspecting the belt pulleys we noted the water pump bearing is bad and the pulley flopping around. Recommend replacing the water pump and belts before diagnosis continues. Ok'd to proceed. After repairs we were unable to get the upper radiator hose quick connects to reseal – recommend replacing both sections of the upper radiator hose. Ok'd to replace. After repairs we test drove the vehicle without incident. .
  • Installed new water pump, thermostat, belts, and upper radiator hoses. Refilled with fresh antifreeze and bled the cooling system. .
 
DAVE T. gave our service a 5 star review on 1/3/2023
2014 Ford F-150 2023-01-05T22:59:04+00:00